* The words Layaway and Layby have the same meaning.

 

Layby conditions

• The Customer must have a Digital Door Locks account. Creating an account is quick and easy and is part of the buying process (just your email and password). 
• The Customer is deemed to have agreed to the following terms.

Terms

 

Payments

• Only credit card payments will be accepted for layby orders.
• A minimum deposit of 20% is required at the time the layby is placed.
• You may choose the number of instalments and intervals of instalments this can be arranged with us.
• If your payment of an instalment is declined that payment will be rescheduled for processing/charging on the following day.
• If a payment of an instalment is declined four (4) times consecutively, your layby will be placed into suspension.
• Instalments will be charged on the indicated date in the Australian time zone (GMT+1000).
• The deposit and all instalments will be charged in Australian currency (Australian dollars) calculated based on the total Australian dollar price of the layby order.

Delivery

• Your order will be delivered to you when the final payment is made and all payments have cleared.

Layby time frames

• The maximum time frame available for a layby is dependant on the price of the order.
• For layby orders valued between $100 AU-$500 AU, the layby period can be up to 8 weeks.
• For layby orders valued over $500 AU, the layby period can be up to 12 weeks.

 

Cancellations

• Any cancellations made may incur financial penalties at Digital Door Locks discretion.
• If your order is in suspension for an extended period of time, without being rectified by you, your layby order may be cancelled at Digital Door Locks discretion and all payments previously collected will be forfeited without refund.

Communication

• Digital Door Locks will contact you regarding your layby by email.
• It is your responsibility to ensure our emails are not filtered from your e-mail inbox.
• Emails will be sent from layby@digitaldoorlocks.com.au - please ensure this e-mail address is in your e-mail white list.

Payment Schedules

• All Payment schedules and order histories can be requested from Digital Door Locks and can be sent to you.