Support2018-11-29T16:10:43+11:00

Support Articles

Installation – SHS-H7052018-12-13T15:09:01+11:00

What are the minimum installation requirements for this doorlock?

This door requires a 40mm to 60mm thick door, and with a minimum of a 115mm lock stile which is the measurements from the edge of the door to any detail or glasswork. Extension kits are available from 60 to 80mm thick doors.

What should I look out for when installing this lock?

  1. Ensure that you have the necessary parts to be able to install the door lock onto the door. Double leaf doors require a rebate kit for the door lock to be installed. The door lock can be installed into retrofit doors as well with our retrofit kit. Please ask your builder/carpenter/locksmith to check whether you need any extra parts for your door lock to be installed onto your door. Rebate kits and retrofit kits can be ordered from any Bunnings in Australia. If you have any questions regarding the extra parts, call 1800 665 397.
  2. Ensure that handle shaft pin is used when installing the handle shaft between the lock bodies.

I’m currently building a home, what information should I give my builder for this lock?

Make sure your builder knows the minimum installation requirements for the door lock (as above) as well as have prior experience in installing digital door locks. If you’re unsure of who to contact to install your door lock, we have locksmiths that we recommend as well for most cities, please call 1800 665 397 for more information.

Installation – SHS-H5052018-12-13T15:06:19+11:00

What are the minimum installation requirements for this doorlock?

The SHS-H505 requires a 40mm to 60mm thick door, and with a minimum of a 115mm lock stile which is the measurements from the edge of the door to any detail or glasswork. Extension kits are available from 60 to 80mm thick doors

What should I look out for when installing this lock?

  1. Ensure that you have the necessary parts to be able to install the door lock onto the door. Double leaf doors require a rebate kit for the door lock to be installed. The door lock can be installed into retrofit doors as well with our retrofit kit. Please ask your builder/carpenter/locksmith to check whether you need any extra parts for your door lock to be installed onto your door. Rebate kits and retrofit kits can be ordered from any Bunnings in Australia. If you have any questions regarding the extra parts, call 1800 665 397.
  2. Ensure that handle shaft pin is used when installing the handle shaft between the lock bodies.

I’m currently building a home, what information should I give my builder for this lock?

Make sure your builder knows the minimum installation requirements for the door lock (as above) as well as have prior experience in installing digital door locks. If you’re unsure of who to contact to install your door lock, we have locksmiths that we recommend as well for most cities, please call 1800 665 397 for more information.

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Factory Reset – SHS-P7182018-12-13T15:08:00+11:00

Factory Reset.

To reset the P718 to factory defaults, perform the following steps:

  1. Unlock and open door
  2. HOLD [REG] button for 5 seconds
  3. Enter 1470852369 + * (The lock will chime x 3)