Contact us
AU 1800-665-397
NZ 09 363 7877
AU Australia Head Office (by appointment only):
59-61 Park Street, South Melbourne VIC 3205
ABN 59 151 256 110
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Installation Guides
Samsung provides a wealth of support and documentation to back up their quality product warranty. Check out these installation videos to learn how to install your door lock, they contain product feature and support videos.
VIEW ALL INSTALLATION VIDEOSProduct Info
Samsung provides a wealth of support and documentation to back up their quality product warranty. To find out all about your door lock’s features and benefits, explore a wealth of product info and manuals here.
VIEW ALL MANUALSKnowledge Base
This section contains the guides for installation, set up and other frequently asked technical questions.
VIEW ALL ARTICLESShipping
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Shipping
Deliveries are generally delivered within 1 to 2 business days from the date of order. You will be provided the opportunity to request a preferred delivery date for larger items before a date is confirmed by phone call.
Parcel deliveries made before 2pm AEST are generally delivered the next day. For orders placed after 2pm AEST please allow an additional day.
If your delivery is delayed due to unforeseen circumstances, we will endeavour to inform you via the email address or phone number that you registered during your purchase.
Please contact the Customer Care team on 1800 665 397 for any questions regarding your order’s delivery status.